FAQs:

All Categories

AIR LOCKERS

Can I replace my factory/OEM locking differential with an ARB Air Locker?

Fitment of ARB Air Lockers to vehicles fitted with OE locking differentials varies from vehicle to vehicle. Please refer to Air Locker Application Guide for further details.

Do I have to use an ARB compressor for my air locker?

ARB strongly recommend use of a genuine ARB air compressor, however, the Air locker air system can be operated on any alternative air source that meets the requirements as stated in our Air Locker fitting instructions.

Do I require individual compressors for each air locker on my vehicle?

No, each of our air compressors has provisions to activate 2(two) air lockers i.e. Front and Rear.

How often do I service my ARB Air Locker?

ARB Air Locker service internals vary depending on vehicle usage, terrain, and conditions. Please refer to the Operating and Service Manual.

What additional accessories are required for Tire inflation (on a vehicle mounted compressor)

For Tire inflation, the vehicle mounted compressor requires addition ARB Pump Up Kit #171302 which includes 6 metres air hose, quick connector coupling, clip on Tire inflator, and accessories.

What is the warranty period for my Air Locker and Compressor?

ARB provides a 5-year (Air Locker) and 2-years (Compressor) warranty that covers defects against workmanship or materials. For further information please refer to our warranty terms and conditions available here. 

Where do I mount my compressor?

ARB vehicle mount compressors can be installed in various locations on the vehicle, including the engine bay, cabin, rear cargo area, etc. Please refer to ARB Air Compressor User Manual for further details regarding mounting positions.

BUMPERS & PROTECTION EQUIPMENT

Are my factory fog lights compatible with ARB bumpers?

In select few applications, ARB have incorporated factory fog light provisions. E.g. JK Wrangler, 200 series VX/Sahara, etc. Refer to application for further details.

Can I modify the bumper?

ARB does not recommend the modification of any bumper due to the integration with the vehicles air bag system and structural integrity.

How long does a bumper take to install?

Installation times vary from vehicle to vehicle depending on the complexity of the design, however the average fitting time for an experienced fitter is approx. 4 hours.

How long does a bumper take to install?

Installation times vary from vehicle to vehicle depending on the complexity of the design, however the average fitting time for an experienced fitter is approx. 4 hours.

What accessories can I fit to my bumper?

ARB bumpers have been designed with provisions for a wide range of accessories, including spot lights, 12V winches, antennas/aerials, etc.

What is the warranty period for my protection equipment?

ARB provides a 2 year, 40,000km warranty that covers defects against workmanship or materials.

Will I need to upgrade my OEM suspension after fitment of a bumper?

This can vary from vehicle to vehicle depending on the OEM front spring rate and any additional accessories fitted to the vehicle. Where bumper and winch are fitted, upgraded suspension is highly recommended.

GENERAL

I have a new product idea. Who can I talk to regarding the product?

If you have a product idea or product proposal, please contact our headquarters in Australia using the contact portal at www.arb.com.au

OME 4X4 SUSPENSION

an I just upgrade the coil/leaf springs only without Old Man Emu shocks?

All Old Man Emu springs have been designed and specially tuned to work in conjunction with Old Man Emu shock absorbers for each specific vehicle.

Do I need “light” or “heavy” springs?

For most applications, we offer OME springs in Light, Medium or Heavy Load options. The correct application will depend on how your vehicle is equipped with aftermarket accessories that add additional weight to your vehicle. In most cases you would use a light load spring on a vehicle with no aftermarket bumper and a medium or heavy load spring on a vehicle with an ARB Bumper.

How do I know which spring to selection?

Spring selection varies based upon the client’s specific load carrying requirements and accessories fitted.

How do you adjust or tune BP-51 struts or shocks?

We suggest that you set the dampening per the instructions and then move one adjustment at a time using the included tool until you find your preferred ride quality.

How much lift will I gain after installation of Old Man Emu suspension?

This varies from vehicle to vehicle due to the vehicles suspension limitations, please refer to the latest Old Man Emu Suspension Catalogue for estimated lift over factory ride height.

My Old Man Emu suspension has caused my vehicle to sit higher in the back than in the front

In most cases OME suspensions systems are designed to maintain the factory front-to-back rake. This is because OME suspension is engineered for load-carrying ability as well as lift. In some cases a rear leaf may be removed from the pack to level the vehicle, but there is a downside, the spring rate is also reduced. The spring will lose more height under when loaded causing the rear to sit lower than the front resulting in a poor and sometimes dangerous ride quality.

What is the warranty period for my suspension?

ARB provides a 3 year, 60,0000km warranty that covers defects against workmanship or materials.

Why didn’t my OME Suspension come with instructions?

The majority of our Old Man Emu suspension components are designed around factory frame, axle and control arm mounts and install the same as the factory components. Because of this, please refer to the factory service manual for specific vehicle.

Why do I need the additional fitting kits?

Specific suspension fitting kits have been developed to ensure that vehicle dynamics have not been altered including but not limited to) driveline, braking and steering operation.

Why doesn't Old Man Emu (OME) offer higher suspension lifts?

OME suspensions are engineered first and foremost for ride and handling quality. The amount of lift provided for each specific vehicle is within the maximum limits allowed by the stock suspension components so that extensive and costly modifications are not required.

Will my vehicle have a better tow rating with your suspension installed?

Installing OME suspension will help handle increased tongue weights, but will not increase your tow rating. Please follow the towing specifications per your owners manual.

SAFARI SNORKEL

Do I need to rotate my snorkel intake head around when driving in the rain?

It is not required to rotate your snorkel intake head around while driving in the rain. The Safari Snorkel head is designed to automatically drain any rain water that penetrates the intake head.

I cannot find my snorkel template.

All snorkels are inspected prior to shipping to ensure that the template is in the box. Please double check your carton as the templates are taped to the inside of the carton and are often missed during unpacking. If you still cannot find the template, please contact our tech department at tech@arbusa.com or by phone (425) 264-1391

Will a Safari Snorkel allow me to drive under water?

Although the Safari Snorkel prevents water ingestion into the vehicles intake system, the snorkel does not make an engine waterproof. Caution still must be taken when crossing deep water.

SKID PLATES & RECOVERY POINTS

Can I purchase individual panels?

These are generally sold as complete units; however individual panels are available where damage has been incurred.

Do I need to remove the skid plate during regular servicing?

This will vary from model to model as access/drainage provisions have not been integrated into all application.

Does my recovery point/skid plate have to be fitted in conjunction with an ARB bumper?

Most applications have been designed to allow fitment with factory bumper or an ARB bumper.

Is the UVP and recovery point available in alloy?

ARB UVP and recovery points are only manufactured in steel.

TENTS & AWNINGS

Do ARB Awnings come with brackets?

ARB does not include brackets with the awnings because every fitment may require a different style of bracket. ARB offers a universal “L” bracket and bracket set to be used with ARB Roof Racks (sold separately).

Do you need a roof rack to mount an ARB Roof Top Tent?

ARB Roof Top Tents are universal. They can be fitted to any flat surface as long it’s capable of handling 120lbs of dynamic weight.

Do you need a roof rack to mount the ARB Awning?

ARB Awnings are universal. With proper brackets (not included) the awning can be mounted to roof racks, cross bars, and flat surfaces.
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